These simple guidelines help Hayley keep the salon running smoothly and make sure every dog gets the time and care they deserve at our Woodthorpe salon.
Cancellations and rescheduling
Please give at least 24 hours notice if you need to cancel or move your appointment. This lets us offer the slot to another dog who may be waiting.
Late cancellations and no shows
Late cancellations and no shows may be charged at 50 percent of the groom price. We understand that things happen, so please just let us know as early as you can.
Arriving on time
Please arrive on time for your appointment. Late arrivals may mean a shorter groom so we can keep the day running to schedule for every dog.
Vaccinations and flea treatment
All dogs must be up to date with their vaccinations and flea treatment before coming in. This keeps every dog in the salon safe and well.
Health issues
Please tell us about any health issues, lumps, sore spots, allergies or nervousness before the groom so Hayley can plan the right approach for your dog.
